Returns & Exchanges
At raginbone.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a convenient return process for eligible items.
Return Eligibility
Returns are accepted on most items within 30 days of the delivery date. Returned products must be in their original condition—unworn, unwashed, and with all original tags attached. Items that appear used or altered may not be accepted.
Some exclusions may apply. Final sale merchandise and certain accessories may not be eligible for return. Return eligibility will be clearly marked on the product page if restrictions apply.
How to Initiate a Return
To start a return, please visit the returns section on raginbone.com and follow the steps to generate a return authorization. Make sure to include the original packing slip with your return for proper identification.
Return Shipping
Return shipping instructions and label availability will be provided during the return process. Depending on your region, prepaid return labels may be offered. If a prepaid label is not available, you are responsible for the return shipping cost using a trackable service.
Processing Time
Once your return is received and inspected, please allow up to 10 business days for processing. Refunds will be issued to the original form of payment. You will receive a confirmation once your return has been completed.
Exchanges
We do not currently offer direct exchanges. If you would like to replace an item, please return your original item for a refund and place a new order for the desired product on raginbone.com.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please visit the support section on raginbone.com and submit a return request. Be sure to include your order number and details about the issue. We will work to resolve the situation as quickly as possible.
Gift Returns
If you received an item as a gift and wish to return it, you may be eligible for store credit. Please contact our customer support team via raginbone.com for assistance with processing your return.
Return Policy Updates
raginbone.com reserves the right to amend this return policy at any time. Any changes will be reflected on this page, and continued use of the website constitutes acceptance of the revised terms.
For full return details, and to begin your return, please visit the Returns section on raginbone.com.
