Shipping Information
At raginbone.com, we are committed to delivering your order efficiently and safely. Please review the following information regarding shipping options, timelines, and policies.
Shipping Options & Times
We offer several shipping methods depending on your location and preferences. Available options and estimated delivery times will be displayed at checkout. Please note that all shipping timelines are estimates and begin once your order has been processed and shipped.
Standard processing time is typically 1–2 business days. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Fees
Shipping fees are calculated at checkout based on the shipping method selected and your delivery destination. Any applicable shipping promotions or free shipping offers will be applied automatically if eligible.
Order Tracking
Once your order has shipped, you will receive a confirmation message with tracking information. You can track your shipment at any time through the tracking link provided or by logging into your account at raginbone.com.
Shipping Restrictions
Some items may be subject to shipping restrictions due to size, weight, or destination regulations. These restrictions will be clearly indicated at checkout. We do not ship to P.O. Boxes or APO/FPO addresses at this time.
International Shipping
We currently ship to selected countries outside of the domestic market. International shipping fees, customs duties, and import taxes may apply and will be calculated at checkout or upon delivery, depending on your destination country’s policies. raginbone.com is not responsible for delays caused by customs clearance processes.
Delivery Issues
If your tracking information shows your order has been delivered but you have not received it, please check your surroundings and with neighbors first. If you still cannot locate the package, please reach out to us through the support tools available on raginbone.com.
Refused or Undeliverable Orders
If an order is returned to us due to refusal of delivery or an incorrect/incomplete shipping address, we will issue a refund for the merchandise once the package has been received and processed, minus any shipping fees.
Shipping Policy Updates
We reserve the right to update or modify our shipping policy at any time. Changes will be posted on raginbone.com, and your continued use of the site following any updates constitutes your acceptance of those changes.
For more information about our shipping process, including current delivery timelines and service availability, please visit the Help section at raginbone.com.